If you use a key or card from a previous supplier the money you pay may not be credited to your npower account.
Top up gas and electric online npower.
For example top up 10 and that credit is available for both gas and electricity.
You can top up from as little as 1 for gas and 5 for electricity to a maximum of 49 per transaction per fuel.
However it advises to top up a little extra or asking a trusted person to help in order to prepare for self isolation.
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You can top up a maximum amount of 49 per transaction on your key or card and your electricity meter will hold up to 249.
You can have up to 249 credit on your gas meter and 255 credit on your electricity meter.
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When you top up online your top up goes into a dual balance which can be used for both gas and or electricity as you use them.
You have an emergency credit facility to use in emergencies when you can t get to the shops to buy credit.
The credit you buy will be added to your key or card.
You can also top up or pay your british gas bills at any post office.
Don t worry we ve got it covered.
Always buy credit for your meter using your own npower programmed payment key or card to make sure the money is credited to your account.
Prepayment meters essentially offer pay as you go energy as you top up your meter with credits that then run down according to the amount of gas and electricity you use.
These are often the most expensive way to pay for energy and suppliers will still impose standing charges on prepaid energy even if you don t have any credit on them.
Gas meters hold a maximum of 999.
To top up your credit take your card key to an outlet.
You can have up to 249 credit on your gas meter and 255 credit on your electricity meter.
Eligible families on a low income and that use a pre payment meter will receive up to a 49 credit on their bills.
Spend 7 credit on electricity and you ll have 3 left for either gas more electricity or to cover things like standing.
Running out of credit.
You can buy any amount of credit in whole pounds up to a maximum of 49 per transaction.
It says if your electricity meter falls below 50p of emergency credit or you re off supply for gas it can either send a card or key in the post or it will send an engineer round to top up for you.
Pay your bills top up your transport tickets explore online shopping vouchers and much more.
Providing card and bill payment services for more than 30 years.
The money to create these banks is coming from suppliers such as npower british gas and other organisations including national energy action as well as trussell trust.
If you can consider topping up more than you normally would to reduce the risk of running out of credit.
Simply top up your credit when you re starting to run low.
